The Global Settings in QuillBooking help you manage the core setup of your booking system. Here, you’ll find essential options like admin email preferences, payment settings, email templates, and theme customization. You can also define default behaviors for new bookings.

In this guide, we’ll walk you through how to configure your Global Settings and explore the different options available under the General Settings tab.

General Settings

Go to the Settings tab from your QuillBooking dashboard. This will take you to the Global Settings page. From the left sidebar, click on General Settings to get started.

In the General Settings section, you’ll find key options to help you manage how your bookings work. Here’s what you can configure:

Booking & Calendar Defaults

• Admin Email: Set the email address where admin notifications will be sent for new bookings, cancellations, or updates.
• Calendar Start From: Choose which day of the week your calendar view should start with (e.g., Sunday or Monday).
• Default Time Format: Select your preferred time format, either 12-hour (AM/PM) or 24-hour clock.
• Mark Booking as Cancelled Automatically After: If a booking isn’t confirmed (e.g., unpaid or not manually approved) within a set time, it will be automatically marked as cancelled.
• Mark Booking as Completed Automatically After: Automatically mark bookings as completed after a certain amount of time has passed since the scheduled appointment.
• Default Country for Phone Field: Set a default country code (like +1 for the United States) in the phone number field to help users fill in their number easily.
• Summary Email: Get automated booking summary emails on a daily or selected weekday, depending on your settings. This keeps you up-to-date with your latest bookings.

Payment Settings

If you’d like to accept payments for your booking events, Choose Currency

you’ll see a dropdown menu where you can select the currency you’d like to use to accept payments.

Email Settings

The Email Settings section lets you configure how emails are sent from QuillBooking. Here’s a breakdown of each option:

• From Name: The name that appears as the sender in all booking-related emails (e.g., confirmations, reminders, cancellations).
• From Email: The email address shown as the sender of your booking emails.
• Reply-To Name: The name users will see when they hit “Reply” to a booking email.
• Reply-To Email: The email address where replies from guests will be sent.
• Use Host Name as From Name for Booking Emails to Guests: When enabled, the host’s name will automatically be used as the sender name in emails sent to guests.
• Use Host Email for Reply-To Value for Booking Emails to Guests: When enabled, the host’s email will be used as the Reply-To email address for guest messages.
• Include ICS File Attachment in Booking Confirmation Email: Enable this to attach an .ics (calendar) file to confirmation emails, allowing guests to easily add the booking to their calendars.
• Email Footer for Booking-Related Emails: Customize the footer text that appears at the bottom of all booking-related emails.